CONSULTING AND TRAINING
Our palette of hospitality training programs ranges from international standard of etiquette and service to departmental specific education of servicing of hotel’s operation – all consistent with the culture and heritage of your brand and local cultures; Training and workshop tailoring and customize to the need of any organization. We deliver the courses and training programs as described or tailor them to emphasize points of particular interest.
There are many key benefits when undertaking and Learn Hospitality Training Courses;
- Tailored Training – Training That Is Tailor Made To The Hospitality Industry.
- Increase Confidence – Increase Your Confidence & Knowledge Within Your Job Role.
- Motivation – Gain A New Motivation in the Hospitality Sector.
- Improving Values – Communication Skill for Efficiency and the Delightful Experience.
- New Hospitality Skills – Learn New Skills To Produce A Higher Quality Of Work.
The Most important part in our Consulting and Training Division is Quality Assurance operational services cover all hospitality functions. A one-stop Quality Assurance services providing valuable support and guidance covering all operational areas in the hotel and restaurant business. We are committed to working within established parameters to achieve business goals and maximize operational performance.
Our actions to implement the consulting and training strategy include:
- Monthly follow up
- Review online guest satisfaction
- Annual quality assurance audit program
- Implementing goals and Results tracking program
- Developing a Quality Assurance self-audit for the business and implementing business assessment.
- Reporting the findings and recommendations with solutions and support based interaction with the business in regular basis
